Liability Policy

Sustainable Steals Consignment does not take responsibility or reimburse for any items that have been lost, stolen, broken, tampered with, destructed, or damaged after the order has been fulfilled. Once orders have been delivered, shipped or placed in the pick-up locker the responsibility falls onto the buyer and Sustainable Steals Consignment relinquishes any responsibility and liability over sold items.

Sustainable Steals Consignment will do their best to keep orders safe by performing contactless drop offs in the most secure location available at your doorstep. We will always knock or ring the doorbell to notify you that the order has been delivered, at which point the order has been fulfilled and Sustainable Steals Consignment is no longer responsible or liable for any items in the order.

Sustainable Steals Consignment will do their best to keep the pick-up locker/consignor drop-off location secure and there is adequate security systems in place to deter any theft. However, should an order or consignor drop-off be stolen, tampered with, destructed, or damaged in any way Sustainable Steals Consignment will not assume any responsibility or liability. Once the order has been placed in the pick-up locker, the responsibility for the items falls onto the buyer.

Sustainable Steals Consignment is not liable for any order that may get lost, stolen, tampered with, damaged or destructed during shipping. We will not be reimbursing or taking responsibility for any lost, stolen, tampered with, damaged or destructed orders once they have been shipped and all responsibility for the sold items falls onto the buyer.