Consignor Policy
We require that you make an appointment to consign. Please fill out the “consign with us” form and we will contact you with a drop off time frame. All consignors will sign an agreement and will open an account with us. We charge $4 per term to your account while you are an active consignor for online access. This will be charged in one lump sum at the start of each consignment term. You will have your own consignor portal where you can track your consigned items, view and edit your personal information. Items will be consigned for an 8-week term, with the items being moved to permanent sale for the last two weeks.
Consignors will get to choose a 50/50 or 60/40 (consignor gets 40%) commission split. We offer a 50/50 split only when the consignor chooses to get paid out in store credit. When a 60/40 split is chosen we will pay you out via e-transfer. Payouts happen at the end of each calendar month, with the cutoff being 2 weeks prior.
On the consignor form you will choose whether you want to pick up your unsold/unlisted items 2-3 weeks after your term ends (we give a 2-week grace period to wait for any returns that may come back after your term ends) or donate your items. If you choose to donate your items, they become the property of Sustainable Steals Consignment. If you donate your items, Sustainable Steals Consignment we will either donate them to an appropriate organization or choose to add them to store inventory, and we have the right to resell them at a later date profitting 100%. If you do not pick up your items within the 2-3 week time frame after your term has ended, your items automatically become the property of Sustainable Steals Consignment.
A few key things to keep in mind when consigning with us:
- We accept a maximum of 30 of your best items that are in season and relevant within the last 5 years. We are always open to seeing your vintage or timeless pieces, but keep in mind they may not be the right fit.
It is our priority to be more size inclusive (looking specifically for more plus sizes) and offer products with sustainable fabrics and high quality manufacturing. Brands that sell well: Patagonia, Lululemon, Columbia, Arc'teryx, Free People, Athleta, Wilfred, Babaton, Matt and Nat, North Face, Kate Spade. - All items must be in new or like new condition, freshly washed, and neatly folded (sets folded together).
Items not accepted:
- We do not accept items that are: torn, stained, covered in hair, missing buttons, have broken zippers, have lots of pilling, have strong odours or that have been previously repaired. Items that do not stand up to the quality standards provided will not be listed. If there is a large number of items that do not follow guidelines the whole consignment lot will be donated or returned to you.
- At this time we are not accepting undergarments, swim suits (unless they have a panty liner), hats (unless new), jewelry, belts, maternity wear, or nursing wear.
Sustainable Steals Consignment is 100% responsible for pricing items. All items consigned may be subject to a price reduction any time during the consignment term at the discretion of Sustainable Steals Consignment.
Please drop-off your items in a bag/ box/tote with a maximum height of 15 inches.
Sustainable Steals Consignment does not assume liability or reimburse for the loss, damage to, or destruction of any items consigned. All risk of ownership of consigned items remains with the consignor. We highly encourage you take out insurance over your own items for this reason.