Consign With Us Form

I have read the consignor policies posted on the website

I understand that Sustainable Steals Consignment will reach out to book my consignor appointment within 48 hours and if I have not heard from them by then I will reach out again via email or social media. *sometimes our e-mails end up in your junk/spam folders so please check there and add us to your e-mail contacts/safe e-mail list to help prevent this from happening*

I understand that I need to drop off my items within my appointed drop off time frame to the College Heights address that will be in the confirmation email.

I understand that this is a contactless drop off, and that I will be dropping my items off fully labeled with my full name (on the outside of the box), in or next to, the pick up locker.

I understand that I am 100% liable and responsible for my items during the entire consignment process/term. I understand that Sustainable Steals Consignment will not assume any responsibility or perform any reimbursements due to lost, stolen, damaged, destructed or tampered with items.

Consignor Agreement

Please fully read and agree to the terms below.

1. Fees and Payouts:

  • We offer a commission split of 60/40 or 50/50. 40% will be paid out to the consignor via e-transfer or the consignor may get 50% of the commissions when they choose store credit as method of payment.
  • A fee of $4 per 8-week term will be deducted from your account for online access while you are an active consignor. This fee will be charged in full at the start of each consignor term.

2.Consignment items accepted: We accept a maximum of 30 of your best items that are in season and relevant within the last 5 years. We are always open to seeing your vintage or timeless pieces but keep in mind they may not be the right fit.

It is is our priority to be size inclusive (specifically looking for more plus sizes) and to offer products with sustainable fabrics and higher quality manufacturing.

3.Consignment item condition: All items must be in new or like new condition, freshly washed, and neatly folded (sets folded together).

4. Items not accepted:

  • We do not accept items that are: torn, stained, covered in hair, missing buttons, have broken zippers, have lots of pilling, have strong odours or that have been previously repaired. Items that do not stand up to our quality standards will not be listed. If there is a large number of items that do not follow guidelines the whole consignment lot will be donated or returned to you.
  • At this time we are not accepting undergarments, swim suits (unless they have a panty liner), hats (unless new with tags), jewelry, belts, maternity wear, or nursing wear.

5. Items listed: Not all your items may get listed. The choice of which items get accepted into the shop will be at the discretion of Sustainable Steals Consignment. As processing items can take time, we are unable to provide reasons for not listing an item.

6. Consignment term: The consignment term will end after eight weeks from your items being listed. Unsold items will be either donated, returned back to you within 2-3 weeks from the term ending or become property of Sustainable Steals Consignment at the conclusion of the consignment term. Payouts happen at the end of each calendar month with the cutoff being two weeks prior.

7. Item pricing: Sustainable Steals Consignment is 100% responsible for pricing items.

8. Price reductions: All items consigned may be subject to a price reduction any time during the consignment term at the discretion of Sustainable Steals Consignment. All unsold items will be reduced in price and moved to a permanent sale for the last two weeks of the consignment term.

9. Record keeping and follow-up calls: It is the responsibility of the consignor to maintain all records of consigned merchandise, sales and payouts. It is the responsibility of the consignor to update the address, phone number, email, and any other personal information. Consignors can sign into accounts on the ricochet go app and view all details related to their consigned items including pricing, sold items, and payouts.

10. How to consign items: Please drop your items off to our College Heights location within the appointed time-frame given in your booking e-mail. Items can be left in or next to the pick-up locker. You will be notified via e-mail when your items go live and your eight week consignment term will start at that time.

    11. Liability:

    • Sustainable Steals Consignment will do their best to keep the pick-up locker/consignor drop off location secure, and there is adequate security systems in place to deter any theft. However, should a consignor drop off be stolen, tampered with, destructed, or damaged in any way, Sustainable Steals Consignment will not assume any responsibility or liability. The responsibility remains with the owner.
    • Sustainable Steals Consignment does not assume liability or reimburse for the loss, damage to, or destruction of any items consigned. All risk of ownership of consigned items remains with the consignor. We highly encourage you take out insurance over your own items for this reason.

    12. End of consignment term: At the end of the eight week consignment term the consignor will receive an e-mail letting them know what time frame they are able to pick up any unsold/unlisted items if they chose to do so when filling out the consignor form. If the Consignor chose to donate the items they will become the property of Sustainable Steals Consignment at this time and we will choose to either donate the items or take them into our inventory. If you choose to have your items returned to you we require them to be picked up promptly within 2-3 weeks of your consignment term ending (we allow a 2 week wait period for any possible returns that may need to come back). If items have not been picked up within this time frame they will become the property of Sustainable Steals Consignment.

    13. Return items early: If you request to take any item back before the consignment period has ended we will charge a $5 processing fee per item you wish to take back.

    14. Confidentiality: All consignor information is completely confidential and will only be used by Sustainable Steals Consignment. Consignor personal information, account, and payouts will not be shared, sold or made public in any way. 

    By signing off on this agreement you are stating that you fully agree with and will abide by all the above policies, procedures and requirements.